Effective solutions for hair loss, thinning and scalp conditions

Stephen James Trichology is built on a commitment to transform hair and scalp health. We know hair loss is a symptom, not a diagnosis, so with a caring and compassionate approach, we endeavour to use our extensive expertise combined with advanced diagnostics to uncover the cause of your hair loss and create truly personalised treatment plans. Empowering our clients with knowledge and understanding our goal is to restore confidence and deliver long lasting results.

Our services

What to expect from a consultation with us

Choose a location that suits you
Expert advice
Next steps

We offer consultations in person and online – these sessions are entirely private and confidential. The locations available for face to face meetings are:

  • Harley Street, London
  • Banbury, Oxfordshire
  • Saffron Walden, Essex

Can’t make it to a consultation in person? That’s ok too, online meetings are happily accommodated.

During the consultation, your trichologist will look at any health problems you may have, any family history, medications you may be on, diet and lifestyle.

It is advisable that you do not wash your hair on the morning of your consultation so that the trichologist can see the hair and scalp in its natural condition. If you have had any recent blood tests take along a copy of your results, a list of any medications you are on and a list of products you are currently using.

The more information provided aids in a more accurate diagnosis from the trichologist.

After the consultation, if the trichologist consultant deems it necessary to have any further tests they will recommend which tests you need.

The trichologist will then recommend what needs to happen next. This may range from a dietary approach to the use of pharmaceuticals.

Other methods may be advised from Mesotherapy, Platelet rich Plasma therapy to hair transplantation (only if required).

The trichologist will also recommend a home care regime.

Introducing our Consultant Trichologists

Stephen James – Consultant Trichologist, CiT, ART

With over 20 years in the hair industry, Stephen James is Internationally renowned as Consultant Trichologist and a foremost expert in hair and scalp health. Based in Saffron Walden, he is dedicated to helping people with hair loss, thinning, and scalp conditions through science-led, compassionate care.

Originally an award-winning stylist and colourist, Stephen turned to Trichology when he could no longer answer his clients’ concerns about thinning hair. Studying the science of hair and scalp health, he discovered a passion for understanding both how hair thrives and why it fails—knowledge that became the foundation of Stephen James Trichology.

His approach goes beyond surface-level observations, using genetics and blood testing to uncover nutritional deficiencies, hormonal imbalances, and predispositions hidden in DNA. This allows him to create highly personalised treatment plans that deliver long-term results and empower clients with real insight into their health.

An active member of the Association of Registered Trichologists, Stephen has lectured globally, consulted for TrichoCare Education, and runs clinics in Harley Street and Oxford. He works closely with wig specialists to support chemotherapy patients, collaborates with top restoration clinics on advanced treatments including transplants, PRP, and Mesotherapy, and partners with pharmaceutical research companies to offer client-specific solutions.

Combining scientific expertise with genuine compassion, Stephen James is committed to restoring not just hair, but confidence.

Christopher Benedict – Consultant Trichologist, MCPara, CiT, ART

Christopher brings a unique and invaluable perspective to the field of trichology through his dual expertise as a qualified Consultant Trichologist and experience as a Registered Paramedic working in the NHS. Christopher is dedicated to providing comprehensive, compassionate care for patients dealing with hair loss, scalp disorders, and associated conditions.

Christopher’s medical background as a Paramedic has equipped him with critical clinical skills, an acute eye for diagnosis, and a patient-first approach, all of which seamlessly translate into his work in trichology. He is particularly skilled at identifying underlying health issues that may be contributing to hair or scalp concerns, ensuring that each patient receives a holistic, tailored treatment plan.

With a compassionate manner and a commitment to evidence-based practice, Christopher stands out for his ability to bridge medical care and trichological expertise, offering patients the highest standard of advice and support.

Benefits of consulting with us

Relaxed and welcoming

We have a relaxed approach to his clinics. The warm welcoming and friendly environment will help you to relax fully so that talking about your concerns is less stressful. We are particularly renowned for our expert aftercare advice and helping in your journey to better hair.

Tailored solutions

Every client can expect a confidential consultation, and access to the best and broadest range of hair and scalp treatments, tailored to their individual needs or goals.

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